Vodacom fibre SUCKS

I have had issues with my fibre connection for the past 2 weeks, everyday in the morning the internet is down I have to call Vodacom to restore the service, I hv logged SR's everyday but no body gets back to me I hv to call their call centered and spend 15min everyday on a call with them. They seem to be u a le to resolve or figure out what the problem is. Tjeeeerrrr I really regret taking their fibre and am on the verge of cancel this nonsensical so called service. They hv a resolution time of 48hrs but I hv never been called regarding my SR's that I logged last week.