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GJ
Gert J

1 reviews | Active since Nov 2016

01 May 2026, 11:12

Vodacom fibre sucks

Vodacom fibre. Installed 30 April. Got messages if activation. Devices connect to router but no internet. Phoned, could not get help. Got ticket no feedback yet but they already say they are going to deduct money. For no internet? Sick!!!!!

0
Replies (3)
Vodacom
Vodacom's reply01 May 2026, 12:06
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

GJ
Gert J's update01 May 2026, 14:15
Reviewer Update
More than two hours have passed and still no call from vodacom and I am using up all my mobile data. I am a pensioner and cannot just keep on bying data. And why should I call them again? It is their bad service.
GJ
Gert J's update01 May 2026, 16:46
Reviewer Update
At last got someone who could help me although I HAD TO PHONE AGAIN. NOMTHETHO YOU ARE MY HERO. THANK YOU SO MUCH FOR GETTING THE CONFIGURATION SORTED.
PS IF VODACOM CHARGE ME FOR 30 APRIL I WILL RESORT TO BAD REVIEWS AGAIN