WK
Wikus K

1 reviews | Active since Apr 2018

11 Mar 2026, 07:52

Vodacom Fibre Suck

Once again my Vodacom Fibre is not working again in the space of 2 month it has now been 7 days since I logged the first call and still no resulution, no communication on what the issue might be or a technician sent to come and see what the problem is. I am at the point where I am going to cancel my Fibre service with Vodacom. Not only is it my Fibre connection that is a problem but also the upgrade I requested did not happen I requested on the black Friday deals to be upgraded to the 100 Meg down load and 50 Meg up load speed but I am still on the 50 50 So if vodacom does not resolve all my issues today 11 March 2026 I will find my self a new and more reliable service provider who ACTUALLY CARE ABOUT THIER CUSTOMER

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Replies (1)
Vodacom
Vodacom's reply11 Mar 2026, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team