1 reviews | Active since May 2020
Vodacom Fibre struggles
I am struggling since 01 June 2021 to get my Vodacom Fibre to set up. I put in the fibre order with the "Free month LTE while you wait". Well it is half of the month and still don't have my LTE and the fibre line that is not installed (fibre lineis understandable because on the website it says 4-8weeks for the fibre line installation) .
I have already spend R600 on data to connect with my mobile hotspot. I need to work from home the reason for that is due to COVID.
Finally on Friday 11th June 2021 RAM delivered my package(but can you say it is a package with only the Huawei router AND NO LTE SIM CARD OR ****LE IN THE PACKAGE).
Brilliant... What should I do with only the router. I can plug it in with the power supply and that's all.
Another thing I ask even to deliver the package at a stand alone home which will make the progress for the courier easy to deliver since i am living in a complex.
I did DOUBLE CHECK that my area is covered and at the complex vodacom and VUMA are available at the complex.
This is my 3rd review due to bad service for Vodacom fibre.
I will be honest Vodacom fibre speed are defnitely constant, fast and reliable that's why I choice Vodacom fibre again but the problems are always with the connection and delivery.
