Vodacom Fibre Strikes again!!!

And Vodacom Strikes again!!! My fibre got disconnected on Wednesday morning with allegations that it was overdue. Went through my bank statements multiple times to check if maybe missed it and it bounce but nothing they didn't debit my account!! I then went to pay to get my services restored. But guess what? 48hrs later I still don't have internet.

I submitted a relocation request in January and I was told it takes 30 days. Fair enough I waited. On day 36 I am told they will not relocate I must just submit a new order. I was highly annoyed and frustrated because of the service but I had to because I use it for work. 3 weeks later my New fibre gets installed but now they want to bill me for the Fibre they didn't relocate which was never used for the entire month of Feb.

My account won't get unlocked now because I need to pay for the month of Feb for a service I didn't utilise. Is that how it works? I must say its pathetic coming from a Giant Telco company in SA that we still get such horrible service.