Vodacom Fibre - Stay away Greedy company that does not care about its customers

My Fibre Has been down since Thursday. I have phoned multiple times and talked to various agents with no avail. They logged tickets for me and said i must wait 24 -48 hours. Its been almost a week now ... With still no clear answer how this is going to be fixed. A technician was never assigned to me as they promise they would. Im fed up with paying a lot of money for a service i haven't received worst customer call centre experience i have ever had. I would not recommend Vodacom to anyone. I will be cancelling this contract tomorrow if i dont get assistance.