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Ivan B
1 reviews | Active since Apr 2014
10 Jun 2022, 08:06
Vodacom Fibre - Stay away
SR*** My contract was canceled with Vodacom because they force you to use their router, which doesn't help me, I have a mesh router network. Complete nonsense. Now, they haven't released my fibre line for the new ISP to take over, so I'm stuck without internet and I work from home. The only response I get is that they will follow up and get back to me. It's been 2 weeks since my cancellation.
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Vodacom's replyOfficial
10 Jun 2022, 09:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2022, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ivan B's updateReviewer Update
13 Jun 2022, 11:19No feedback received to date.
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Ivan B's update13 Jun 2022, 11:19
Reviewer Update
No feedback received to date.