1 reviews | Active since Sept 2013
Vodacom Fibre - Stay away.
Vodacom Fibre giving constant problems, their contact centre never has an answer of whats going on or when it will be resolved. We are paying every month with the hope we will have internet the next day. Their "maintenance" causes more problems than it fixes(if at all). We also have no direct contact with technicians and Service managers can never make it to the phone or the operator declines to fetch one, although I do not believe their technician have any idea what they are doing and cause more problems than anything else.
No such thing as stable internet with them, not even power backup for power failure or load shedding.
Giving an example of their wonderful service was when their server's air-con unit broke, they decided to shutdown all servers and keep them off for 4-5 days, why? because they could not get the EXACT unit they had and oh, they could not think of getting a stand in unit in the interim.
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