GJvV
Grant Jansen van Vuuren

1 reviews | Active since Feb 2022

13 Feb 2022, 21:29

Vodacom Fibre SR***

Vodacom Fibre SR***

I'm writing this review on behalf of my parents who's been battling for over a month to have their Fibre Line and Router Activated after a change of ownership.

In this day and age, so much is reliant on Internet connecivity and being unable to connect, is impacting their lives and business negatively.

We have been phoning the call centre everyday, twice some days, with no resolve to the matter.

There is no other service providers in the area, thus making this battle even harder to win.

We are reaching out and pleading with Vodacom to PLEASE activate the Internet connection.

0
Replies (1)
Vodacom
Vodacom's reply13 Feb 2022, 22:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team