Vodacom Fibre SR ***

Vodacom Fibre SR***. On Thursday 4th March i lost my connectivity and duly reported it on the 5th March 2021. Since then i have made numerous calls, sometimes three a day to get feedback. I have been told that the matter as been escalated, and a technician will contact me. Nobody has contacted me and i have been offline for a week!!!!! I have explained that i run my business from home and nobody seems to Care. investigate to various levels of seniority. Nobody has contacted me in over a week !!!!! This is the worst customer service i have ever experienced. If i had to run my business in this unprofessional manner, i would be closing my business down.