JN
Jaco N
1 reviews | Active since Oct 2022
12 Apr 2024, 14:50
vodacom fibre speed not what I pay for
I have upgraded my vodacom fibre end of feb. They cant seem to get the line speed correct. Im paying for 400mb but only getting 100mb. I cant cancel because the upgrade person made a year contract. #vodacom #fibre #useless service
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Vodacom's replyOfficial
13 Apr 2024, 11:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2024, 11:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team