1 reviews | Active since Jan 2017

03 Nov 2018, 22:31

Vodacom fibre slow and unstable

I have a a 4mb uncapped fibre line with Vodacom and the speed on it is quite sad. My ADSL line which was also a 4mb line was much faster and much more stable not to mention half the price. Vodacom Technicians keep saying unplug the router and plug it back in again which tends to work for one day and then it’s back to being a sad excuse for fibre. I think it’s about time I find a new service provider

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Replies (1)
Vodacom
Vodacom's reply04 Nov 2018, 08:45
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team