Vodacom Fibre should be shut down!!!
Just wanted to write an update on Vodacom Fibre's continuous ill performance:
Last year I wrote a review on the poor service we received from Vodacom Fibre and how I had been without internet for a lengthy period of time as they were unable to just switch it on. It eventually kicked in and we used it for a month or two, but then we moved to a new house... drama all over again. I requested that my internet be moved to my new house, but Vodacom never gave my request any attention... long story short.. I cancelled my Vodacom contract altogether and moved to a new ISP with people who actually can do the job. However, because I cancelled my Vodacom Fibre contract too soon, I was billed/punished with a bill of approx R6000. I phoned them to make a payment arrangement as I do understand I breached my contract, and I am willing to pay what is due. I thought the arrangement was in place... however, Vodacom deducted the whole amount via debit order once off, which forced me to take out a loan at my bank in order for other debitorders to be deducted. So much for making an arrangement....
My entire experience with Vodacom Fibre was an utter disaster. Not only did I not have internet most of the time, I had to regularly buy mobile data and they made me pay for their incompetence when I cancelled my contract.
PLEASE STAY AWAY FROM VODACOM FIBRE!!!
