Vodacom Fibre Shocking Service

I am once again writing about Vodacom Fibre. Since my last post where I requested them to release my Fibre connection until now they do not know what they are doing. I am trying to get rid of Vodacom, but keep on getting the run around. No one has phoned me since my last review, although they stated they will.

Vodacom has now invoiced me for a new installation although I requested the service to be cancelled. I am now with a new service provider and need Vodacom to reverse the charges as I do not have a Vodacom Fibre connection. I have now been trying for over two months to get Vodacom to do something right and actually get my Fibre cancelled.

As previously stated Vodacom cancelled my fibre in error on 6 August and wanted me to re-apply to get my fibre re-instated. I did that, but after more than a week my Fibre was still inactive. I then asked them to cancel all active service or solution IDs and have been battling since.

I will be moving my mobile number away from Vodacom as well as soon as my Contract expires. Worst company to do business with