Vodacom Fibre - Shocking service

Vodacom - pathetic service.

I phoned Vodacom Fibre on the 24th May to cancel my fibre as I am relocating to Eastern Cape, they asked me to please send an email to this effect which I did.

I received a statement for July, I then phoned them and was transferred from one person to the next without being assisted.

So needless to say after more phone calls it seems like they didn't cancel the fibre and then still took the money off my account.

After this happened, I once account phoned where no one assisted me and transferred from one to the other and then eventually got cut off.

Poor service!!!!!!!!!