Vodacom fibre shambles

I am absolutely disgusted with Vodacom, their home fibre division is garbage. I relocated more than a month ago and was told I could migrate my fibre package to my new address and it would be a few days for the reconnection. It’s more than a month and a half and I am still not reconnected. Vodacom refuses to accept any responsibility for this and I keep being shifted to an outsourced fibre service provider. I have been paying for a service I’m not even making use of as Vodacom is debiting my account. Moreover, I must still constantly top up my data so I can stream the rugby for the RWC, so that my kids can watch their educational shows and do homework, so that my wife and I can work from home. Worse off at the store they tell you to call the Vodacom fibre line, when you call no one assists. These people are *********** and lazy.. unbothered by customer care.

Don’t use Vodacom