LM
Lebogang M

1 reviews | Active since Aug 2012

07 Mar 2021, 12:06

Vodacom Fibre setup and activation NIGHTMARE

Frustration out of getting fibre connection activated. It has been 2 weeks since all connections had been set up for home-fibre but still ZERO activation. Every call made we are told we would be up & running in 48 hours. Last call made to Vodacom was Saturday 06/03/2021, on which the consultant stated we would wake to activation having taken place and fibre connection up and running. It has turned out to be ANOTHER lie and false promise from Vodacom. They are excelling lately in never keeping to their promises. This whole experience has turned out nothing but a nightmare

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Replies (1)
Vodacom
Vodacom's reply07 Mar 2021, 16:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team