RM
Ronald M
1 reviews | Active since Sept 2016
13 Jul 2020, 08:40
Vodacom Fibre Services is not as advertised - Terrible
Terrible service with Vodacom Fibre, No internet the whole day and not support for 2 days can assist me. I have paid but they are not delivering what i paid for. Support picks up and hang up the phone when i call. Now for 2 days no internet and no support....................................Terrible service. -1 rating out of 10
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Replies (2)
Vodacom's replyOfficial
13 Jul 2020, 09:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jul 2020, 09:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RM
Ronald M's updateReviewer Update
24 Jul 2020, 18:23What the hell you talking about, you said someone will contact me and that never happened and the fibre is off every day now. Poor service, poor management, WAKE UP!!!!!!!!!!!!!!!!!!!!!!!
RM
Ronald M's update24 Jul 2020, 18:23
Reviewer Update
What the hell you talking about, you said someone will contact me and that never happened and the fibre is off every day now. Poor service, poor management, WAKE UP!!!!!!!!!!!!!!!!!!!!!!!