MM
Mmathapelo M

1 reviews | Active since Jun 2019

17 Nov 2021, 20:01

VODACOM FIBRE SERVICES IS A NIGHTMARE!

Vodacom Fibre services is bad news!!!!!!

We have installed FIBRE after a long battle with Vodacom. By the way, we had been pre warned that Vodacom FIBRE services is extremely bad but we couldn't do otherwise because apparently Vodacom is the only service provider that can install FIBRE in our area.

We have been off line for the past two weeks and our efforts to report this technical glitch have not yielded positive results. We have talked to several people at Vodacom and they keep on making empty promises.

This has deeply affected our child studies and we accordingly had to buy extra data for him.

If you want a head ache, subscribe to Vodacom FIBRE services. No ethical practices and no principles!

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Replies (1)
Vodacom
Vodacom's reply18 Nov 2021, 07:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team