DV
Dawid V
1 reviews | Active since Apr 2012
22 Sept 2021, 16:11
Vodacom fibre service un reliable
Vodacom fibre network has been out or on for short periods since tuesday around 10:30 am. It is now Wednesday 22 Sept and still no reliable connection in the Klerksdorp Wilkoppies area. Calls to their fibre centre resulted in a service reference number and no estimate when service Return except "the Technicians are attending" we conduct international business and meetings using internet and these issues are loosing us money and customers. Unacceptable!!
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Replies (1)Vodacom's replyOfficial
23 Sept 2021, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Sept 2021, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
