Vodacom fibre service the worst, where staff drops the phone in your ear.

I took out fibre with Vodacom they promised interim access while I wait for installation. Router arrived Monday with access. Friday WiFi suddenly does not work anymore. Installation team come to instal Friday afternoon. No access still. Phoned Vodacom , they say they will log a ticket with installation team and for the interim access that's not working. Technician come back again. They say another team has to come back to the main hole. Vodacom says technician was not supposed to leave if there is no access. Technician says Vodacom needs to activate back and forth. Guy that I spoke to got rude and frustrated with me and put the phone down in my ear. Is this the customer service that Vodacom gives their clients. So it's weekend and I don't have any WiFi or fibre. I'm ever sorry that I chose Vodacom for fibre. Should have stayed with Rain. I never ever had issues with them.