CK
Cyril K
1 reviews | Active since Feb 2019
11 Feb 2019, 09:16
Vodacom Fibre Service Sucks
Vodacom Fibre service sucks, I logged a service request last year December regarding my router configuration. They claim to have remote configuration capabilities but its all nonsense, my router is still not configured after 2 months of back and fourth. They even closed my initial request and forced me to log a new one.
Really not happy. Wouldn't advice anyone to go with Vodacom Fibre.
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Vodacom's replyOfficial
11 Feb 2019, 11:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2019, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team