1 reviews | Active since Jun 2018
Vodacom Fibre service sucks
Vodacom Fibre service sucks. App**** for fibre installation 1 June. Assured installation is 7 - 21 working days. After more than a dozen e-mails and phone-calls I have received no contact to have my fibre installed. What is worse is the promise from the fibre department supervisor on 3 occasions that she will call me back. Christmas is still coming! Guess I will be moving my business after 24 years.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Michelle
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
Good Day Michelle
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ