KH
Kagiso H

1 reviews | Active since Aug 2020

11 Dec 2020, 13:29

VODACOM FIBRE SERVICE STINKS!!!!!

Vodacom extremely poor service from your fibre, outage since Tuesday, no one calls, I called everyday to find out what the update is, still no resolution. This is the 2nd time around, it just goes to show you really don't give a rat's arsse as long as you take my money every month. Jason the tech, who was assigned two days ago decided to do something about it only today after I called in, guess what ? Looks like I am going to spend the whole weekend without any network because thats just how u roll - how I wish I could get out of this contract

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Replies (1)
Vodacom
Vodacom's reply11 Dec 2020, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team