GC
Gina C
1 reviews | Active since Dec 2019
26 Dec 2019, 16:41
Vodacom Fibre service shocking
Fibre contract since 14 November. Paying for 100 mbps and getting bet 1-5 right now. Have called almost every day since 3 December. Get escalated and management copied in. What a joke! NEVER got a call back and no one can help. But very quick to deduct over R1000 a month. Am at my wits end.
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Vodacom's replyOfficial
27 Dec 2019, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Dec 2019, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team