EM
Elsabie M
1 reviews | Active since Dec 2019
07 Apr 2021, 15:33
Vodacom fibre service request.....SR***
I have installed Fibre for my business 2 months ago. In this period the fibre was more down than running. I am having numerous problems with Vodacom and the feedback is pathetic. When I log a service request it takes 3-4 days to resolve. Totally unacceptable. I cannot run a business with the service I am receiving from Vodacom. I will tell everybody about Vodacom service and will not suggest them to anybody.
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Vodacom's replyOfficial
08 Apr 2021, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2021, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team