Vodacom fibre service is USELESS AND PATHETIC.

I app**** for fibre on the 22nd of September, and app**** for interm internet on the 27th of September. I never got my interm internet.

I was phoned for fibre installation, left work to open up for them, waited at my house, no one showed up. So I phoned vodacom, they said they can't send someone due to access issues. Then on the 17th of October they arranged installation on the 18th. Installation was finished at about 14:00.

No connection, phoned to asked the time it is it going to take, 3 - 24 hours, I was told. Phoned again the next day, 24 hours later, was told, no I must wait 48 hours. Phoned Monday again, asked the lady how long does it take, "24 hours", explain my situation, she gave me a reference number and said it wil be sorted in 24 hours. Phoned the next day, was given an excuse of the wrong name was attached but the address is correct, still no internet. Phoned again on the 23rd. "Will esculate your issue". Phoned again, at 9:00 on the Thursday, something about struggling to get get hold of nokia (router), was told, will phone you back. Went home at lunch time, no internet and phoned AGAIN. "Will make a note to phoned you". Still nothing. This is pathetic, if this is the type of service I'm getting from vodacom, I'm canceling all my contracts.