Vodacom fibre service is such a disgrace and disappointing. They must fire all those people that cant do their job.

Vodacom fibre service is such a disaster and disappointment. I have been struggling to do recollection on my way to two months now while they keep on billing me every month but cannot provide me with the service. I really dont understand if the people working in the fibre customer care get trained to do that job . To me they seem to not know anything and suggest that vocadom start training people because im exhausted and frustrated to keep on calling them and they keep promising and my issue never been resolved since the 17 of may. The first time i did a relocation , the service was quick and easily within a week they came to install new router but now , its been more than a month me begging for assistance. When i post my complaint on hellopeter, next day i got call people teying to assist , i gave them all the information including order number after that they vanished as well and its been a week waiting for feedback and nothing happened. 2 days ago i got another call from vodacom and i gave them same information and all details and they promised to call me yesterday to give me feedback, they also vanished completely and im here hopeless spending my money for service im not being given to. Vodacom must fire all these people that cant do they work cos the reputation is being messed up from them. I hope an assistant with knowledge must see this post and help me !!!!!!