Vodacom Fibre service is shocking and they ***** you money

I have had Vodacom as my Fibre provider for the past 3 months and of those 3 months only 1 month have I had no issues, after a lengthy back froth to get my line active I finally got it working. This month however has been terrible. My account was debited with more than 3 times the amount I had signed on for and I think I may still have had 1 free month owed to me. I never received a invoice, I had to download the app to see, and even there one cannot make heads or tails of why so much money was taken off. I went into a Vodacom store after trying to reach out on Facebook to be told they cannot help me I have to call them.

I later that day received a call from Vodacom but they had no idea about the contract I had signed or the deal that they themselves offered. I was told it would take 24-48 hours to get feedback on the mater. I am still waiting.

This service is shocking and for the little bit of savings I am getting is actually not worth it. I should have stayed with my previous provider.