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Alexa Q
1 reviews | Active since Jun 2019
13 Oct 2020, 11:34
Vodacom Fibre **** service
Useless logged a complaint of my fibre that is down on the 1/10/2020 and to date no one has called me back or fixed my problem instead they send me an email stating that SR*** has been closed. This without anyone having been on site to fix my problem.
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Vodacom's replyOfficial
13 Oct 2020, 13:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Oct 2020, 13:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team