RP
Rudi P
1 reviews | Active since Mar 2020
15 Oct 2021, 17:16
Vodacom Fibre service down
My Vodacom Fibre is now down for two days and they say it can only nbe attend to Wednesdays, 7 days after. This is totally unacceptable. We work from home and have an bed and breakfast. So now we have zero service. I will switch to another supplier if this will take 7 days to be resolved
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
16 Oct 2021, 13:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2021, 13:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team