Vodacom Fibre Service disconnected withou any reason

Item: Vodacom
Rating: 1
Author: Madelein C

My fibre service has been disconnected on 22/04/2024 - I have been calling and trying to get this sorted out, No feedback, no reason given as to why I don't have connection. Paying for a service that I DON'T GET... very unhappy -

Helpful (0)

Replies (1)

Vodacom's replyOfficial

30 Apr 2024, 10:19

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Apr 2024, 10:19

Official