Vodacom Fibre - SERVICE AS USELESS AS DONKEY'S ****

Some Vodacom Fibre subcontracted company, Universal Project Management Company, sent one of their technicians to connect a new client in my estate, about four houses shared from the same box, the clever technician disconnected my fibre connection while connecting the other house on Monday the 24th, so as usual you call their *** number to log a call and they tell you it will be resolved within 24 to 48hrs, then UPMC representative calls to schedule the visit 52hrs later (Wednesday the 26th at 4pm) , then they call again to reschedule 72hrs later (Thursday the 27th at 4pm). I call UPMC and they agree to change their Thursday time to 9am. Their technician honors the 9am time slot as soon as he starts working he gets a call from his employer to stop whatever he is doing to attend another similar problem because it is more important than my problem. I called *** on the same SR number, Jason on the other end of the line say he is escalating the call mind you this call was escalated already on Wednesday 51hrs later.

That is Vodacom Fibre for you!!!!!!!