NH
Nande H
1 reviews | Active since Nov 2025
08 Nov 2025, 18:07
Vodacom Fibre Service
After waiting over 48hours for Fibre to be resolved with absolute confusion and poor customer service I got help from Snazo Simane who was clear about what needed to be done and resolved within 10minutes. Thank you to Snavo I wish all the agents had your understanding of the product.
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Vodacom's replyOfficial
09 Nov 2025, 07:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Nov 2025, 07:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team