Vodacom fibre schedule team call centre useless
<p>When you call this call centre. They tell you that everybody is bussy and that you should hold the line. A few seconds later it says they cant take your call and you get disconected. I have my fibre installed from open serve and just want to get a router from vodacom so i can connect to the internet. But you cant even let them know, because the call centre is useless. I am very close to canceling my subsciption that i have not even received yet. </p> <p> </p> <p>I have never had any trouble with vodacom until now. I have been a loyal client for 10 years. But now I am losing faith in vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the inconvenience caused in this regard.
We have escalated this matter to the Fibre Support team for assistance and feedback.
Regards
Roderique Lategan
Dear Customer
We apologise for the inconvenience caused in this regard.
We have escalated this matter to the Fibre Support team for assistance and feedback.
Regards
Roderique Lategan
Thank you for the reply. I have been contacted. I am the first person in my estate of about 170 houses to get a fibre instalation. If all goes well tomorrow I will keep spreading the word of the good service from vodacom.
Thank you for the reply. I have been contacted. I am the first person in my estate of about 170 houses to get a fibre instalation. If all goes well tomorrow I will keep spreading the word of the good service from vodacom.