IK
Ingo K

1 reviews | Active since Apr 2020

01 Dec 2021, 17:06

vodacom fibre sales

vodacom fibre

if you have to get fibre and vodacom is your only choice, you doomed dear you something is not working within their own vetting system and you are ****ED you will phone and phone and phone and you will be the poorest soul in the world because you dealing with the most pathetic, unqualified human beeings in the world. no one does anything, no one has a clue, everybody connects you to different department and that department connects you back to where you just came from. it gets even worse if you dealing with so called "officers" they are entirely clueless, but highly arrogant, and do absolutely nothing to assist. vodacom is like this broken municipalities we all have read about. total incompetence cumulated in one company. it is actuallly shocking how the treat they customer, like the state treats his citizen, but i believe they learned from there mentors!!! affirmative action at is best...

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2021, 07:34
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team