KS
Kariena S
1 reviews | Active since Jun 2020
29 Nov 2021, 15:24
Vodacom Fibre sales
On Heritage day, there was a Fibre sales guy at our local Spar. I asked for the prices. Then I said that I will take the Fibre if my 3G contract ends. Then the sales guy Victor told me that Vodacom allows you to cancel any contract if you take a new contract. So I now sit with a R2799,00 Vodacom account. Fibre and 3G. To cancel the 3G I have to pay!!! Not what Victor promised. The the Super awesome Vodacom Shop in Mayville the lady said that they promise you anything for sales. People do not take another contract if your old one is not finished! Watch out for Victor of Vodacom as well!
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Replies (1)Vodacom's replyOfficial
29 Nov 2021, 16:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Nov 2021, 16:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
