RG
Ryno G
1 reviews | Active since Jun 2020
26 Jun 2020, 12:16
Vodacom Fibre Saga continuous. NO Improvement, NO service!
The saga continues!!! Vodacom Fibre's service is still pathetic, to say the least. Took 2 weeks to get the order done and now for the installation. Booked for today at 10 and arrives an hour late!!!! A worked called Lebo simply turns around and walks away when we asked questions?? Not here to install, but will be back at 12pm. It's already after 12 and still no fibre installed and no installation team.
Stay away people!!!! The service wont improve and they just don't call you back.
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Vodacom's replyOfficial
26 Jun 2020, 13:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jun 2020, 13:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team