LW
Llewelyn W

1 reviews | Active since Mar 2019

09 Mar 2019, 09:38

Vodacom Fibre router config

Vodacom insists on having sole access to the router effectively blocking the user from changing the password or configuring it.

You will wait a long time and make multiple calls to Vodacom to configure your router after the installation. Be prepared to wait a while after the install before you can use the internet.

Consultants also do not honor their promises to provide feedback.

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Replies (1)
Vodacom
Vodacom's reply09 Mar 2019, 11:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team