LW
Llewelyn W
1 reviews | Active since Mar 2019
09 Mar 2019, 09:38
Vodacom Fibre router config
Vodacom insists on having sole access to the router effectively blocking the user from changing the password or configuring it.
You will wait a long time and make multiple calls to Vodacom to configure your router after the installation. Be prepared to wait a while after the install before you can use the internet.
Consultants also do not honor their promises to provide feedback.
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Replies (1)Vodacom's replyOfficial
09 Mar 2019, 11:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Mar 2019, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
