TP
Theodor P
1 reviews | Active since Jan 2013
10 Nov 2019, 18:22
Vodacom Fibre Richards Bay
Connecting, but 0B - 60B connection speed on 10GB connection. Called the Fibre help line, hanging on call for 54 min with zero action. After 56 min Vodacom hung up, what the heck????
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Vodacom's replyOfficial
11 Nov 2019, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2019, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team