Vodacom Fibre Review

I am extremely disappointed with Vodacom Fibre’s service. I have experienced frequent downtime, and the fibre connection is very unstable. Faults take an unacceptably long time to be resolved, and on multiple occasions, I have been left without internet for more than 7 days at a time.

This is not a once-off issue, it has happened several times. During these outages, I am forced to spend extra money buying mobile data just to continue working. Some of us do not use fibre for entertainment; we rely on it for work and income.

For a service that is marketed as reliable and premium, this level of downtime and slow fault resolution is unacceptable. I expect better reliability, faster turnaround times, and proper communication when issues occur.