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Paul A
1 reviews | Active since Jun 2022
05 Sept 2025, 18:12
Vodacom fibre relocation of my internet
Can't see to get an Indication of when Vodacom Fibre is going to relocate my fibre I have sent countless mails I have moved to another unit in the same complex there's no communication at all I need my internet as I work from home I am loosing business every day
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Sept 2025, 07:07Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply06 Sept 2025, 07:07
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
PA
Paul A's updateReviewer Update
09 Sept 2025, 11:28Still waiting now vodacom is requesting documents after I have already sent them meaning there is now another delay
PA
Paul A's update09 Sept 2025, 11:28
Reviewer Update
Still waiting now vodacom is requesting documents after I have already sent them meaning there is now another delay
PA
Paul A's updateReviewer Update
12 Sept 2025, 09:00Never ending story with Vodacom and Openserve can't get this situation resolved I am at my end cancel my subscription with immediate effect
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Paul A's update12 Sept 2025, 09:00
Reviewer Update
Never ending story with Vodacom and Openserve can't get this situation resolved I am at my end cancel my subscription with immediate effect