TB
Tim B

1 reviews | Active since May 2018

15 May 2019, 13:17

Vodacom Fibre relocation not being done.

So I have sent in my forms for relocation of my vodacom fibre beginning of the month already.

I was told by the consultants, as there is already full installation due to the previous tenant having fibre, that all that needs to be done is it needs to be configured. Every day I get told I'll receive same day feedback, yet still no feedback and I have to keep phoning and phoning.

Vodacom just wants you to pay without providing the service.

Don't ever go for Vodacom fibre, **** service.

0
Replies (1)
Vodacom
Vodacom's reply15 May 2019, 14:08
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team