HZ
Helouise Z
1 reviews | Active since Aug 2018
12 Jul 2021, 15:56
Vodacom Fibre Relocation Nightmare
Vodacom Fibre relocating nightmare
Vodacom has given us the worst service that we have ever experienced, No service at all is actually the correct wording.
Have SR number on mails, nothing else, no feedback, no communication, no returning of millions of calls and emails.
Extremely bad. All we need is to move our Fibre, as what is what they in business for.
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Vodacom's replyOfficial
13 Jul 2021, 06:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jul 2021, 06:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team