SZ
Schwartz Z
1 reviews | Active since Jan 2018
26 Jul 2021, 20:13
Vodacom Fibre Relocation Disaster
After 56 days of numerous of calls daily and emails we have still not managed to get our Fibre Relocation done. Paying customers that receives NO Service from Vodacom. 30 Days without Fibre becoming a costly situation. I would not suggest Vodacom Fibre to anyone if this is how they treat their customers. It should be embarrassing.
We managed to get SO*** out of them, according to Openserve this order has been canceled what shouldn't be the case.
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Vodacom's replyOfficial
26 Jul 2021, 20:53 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jul 2021, 20:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team