VM
Vince M
1 reviews | Active since Oct 2020
29 Oct 2020, 12:11
Vodacom Fibre Relocation
How many times must one follow up with a relocation request?! Getting the same response ("Uhhh we are escalating the issue now..") over and over again! You can't be dropping the ball like this man!!! Will my router ever be moved?!
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Vodacom's replyOfficial
29 Oct 2020, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Oct 2020, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team