AB
Alan B
1 reviews | Active since Mar 2021
30 Mar 2021, 19:21
Vodacom Fibre Relocation
I requested a relocation on the 21st of February 2021. It has been on a open status ever since. Everytime I phone I get the same answer from the consultants. They will escalate it which they never do. Nobody can give me info on when it'll happen. I need the fibre for work. I am paying for fibre which I don't have with no resolve or feedback.
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Vodacom's replyOfficial
31 Mar 2021, 06:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Mar 2021, 06:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team