KM
Karen M
1 reviews | Active since Nov 2020
24 Nov 2020, 11:18
Vodacom Fibre relocation
Totally and utterly disgusted at how we are being treated. Still no fibre, no communication, no effort from Vodacom to connect our fibre. They are clearly not capable of delivering the service I signed a contact for with them. The only feedback to my complaint on this platform 4 days ago was what seems an automated response - vague and non committal - a consultant will contact you in due course. What a cheek!
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Vodacom's replyOfficial
24 Nov 2020, 13:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2020, 13:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team