MV
Masixole V
1 reviews | Active since Aug 2014
30 Jul 2021, 15:22
Vodacom Fibre Relocation
I have experienced the worst possible assistance with relocating my Fibre line. I logged a call on the 28th of June 2021, today is the 30th of July 2021 and my Fibre line has yet to activated. I have logged a number of SR's(which were closed with no updates given), I have contacted their agents multiple times(who give me a different story every single time) I would not suggest anyone to use Vodacom Fibre. Let me see what other hassles I'm going to get when trying to cancel, because the service is pathetic.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
31 Jul 2021, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2021, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
