Vodacom - Fibre Relocation (5 Star rating for disappointing)

Exactly 6 days later, after numerous telephone calls to Vodacom Fibre and each consultant with his\her own view on the wrong communication and closing of my service requests. Every time I call a new service request number is supp****, moving the date of installation out once again. First promise was installation will be done on the 1 December, then 7 December, now I am informed they can only give me a estimated date after 48 hours. This after initial request was done on the 25th of October. Since then the only progress made was all the service request numbers issued to me, with every follow-up I am informed it was closed. Today, 7 December I was informed the request was closed due to the fact that the fibre was installed, just wondering where they installed it, as it is not at my place of residence. So here we start again from the start, logging a new service request again for relocation. Again paying for a service not received. As for the empty promise on my previous review that they will call me, still waiting for that as well!!